About Us

Customer Loyalty solutions redefined
The new breed of retailer has to react to the ever changing demands of the market. Being able to respond to customer's needs has never been so important. Datasentiment provides a suite of tools to enable retailers to connect with the customers directly.

Immediate Customer Reaction
The mobile phone takes the place of the loyalty card. SMS is an ideal delivery method. Even better is the SmartPhone with the ability to connect you and the customer directly. Datasentiment use the iPhone as a branding tool to highlight your brand and enable you to connect with your customer.

While email has its place if you want a true reaction to the offers you send out, then the mobile is the best and most responsive connection to the customer you have.

360 Degree Feedback
Customer satisfaction is still difficult to gauge. The rise of social media has made everyone a critic and an advocate at the same time. Datasentiment gives the added benefit of being able to embed the customer feedback look. From voucher delivery, voucher redemption and then customer feedback you can monitor everything from one place.